Orders that are delivered broken are eligible for replacement, the replacement request for damaged goods must be made within 2 days of delivery.

ONLY Orders sent via FedEx will be guaranteed against loss in transit.

You have 15 days from the time that you receive your order, to send it back if you are not satisfied for a full refund (less shipping and handling).

No refunds on used merchandise.

e-mail all return requests to:
Returns@gothooponopono.com

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